{"id":19360,"date":"2025-09-02T08:24:01","date_gmt":"2025-09-02T08:24:01","guid":{"rendered":"https:\/\/upedge.pro\/?page_id=19360"},"modified":"2026-09-02T05:43:32","modified_gmt":"2026-09-02T05:43:32","slug":"kebijakan-pengembalian-dana-dan-pengembalian-barang","status":"publish","type":"page","link":"https:\/\/upedge.pro\/id\/refund-and-return-policy\/","title":{"rendered":"Kebijakan Pengembalian Dana dan Barang"},"content":{"rendered":"<div class=\"row\"  id=\"row-1557546221\">\n\n\t<div id=\"col-1615517168\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-1972577348\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1972577348 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n<h1 style=\"text-align: center;\"><span style=\"font-size: 130%;\">Kebijakan Pengembalian Dana &amp; Pengembalian Barang<\/span><\/h1>\n<div>Di Upedge.pro, kami berusaha untuk menyediakan produk berkualitas tinggi dan layanan yang luar biasa kepada pelanggan kami. Jika Anda tidak sepenuhnya puas dengan pembelian Anda, kami siap membantu. Harap baca Kebijakan Pengembalian Dana &amp; Pengembalian Barang kami dengan saksama untuk memahami hak dan opsi Anda.<\/div>\n<div>\u00a0<\/div>\n<h2>1. Kelayakan untuk Pengembalian<\/h2>\n<div>Anda dapat mengembalikan barang dalam waktu 30 hari setelah diterima jika memenuhi kriteria berikut:<\/div>\n<div>\u00a0<\/div>\n<ul>\n<li>Barang tersebut belum pernah digunakan, tidak rusak, dan berada dalam kemasan aslinya.<\/li>\n<li>Barang tersebut bukan produk kustom atau yang dipersonalisasi.<\/li>\n<li>Permintaan pengembalian dimulai dalam waktu 30 hari sejak pengiriman.<\/li>\n<\/ul>\n<h2>Proses Pengembalian<\/h2>\n<div>Untuk memulai pengembalian, ikuti langkah-langkah berikut:<\/div>\n<ul>\n<li>Hubungi tim dukungan pelanggan kami di support@upedge.pro untuk meminta otorisasi pengembalian.<\/li>\n<li>Berikan nomor pesanan Anda dan detail tentang barang yang ingin Anda kembalikan.<\/li>\n<li>Setelah pengembalian Anda disetujui, kami akan memberikan instruksi tentang cara mengembalikan barang tersebut.<\/li>\n<\/ul>\n<h2>3. Pengembalian Dana<\/h2>\n<div>Setelah kami menerima dan memeriksa barang yang dikembalikan, kami akan memberi tahu Anda tentang disetujui atau ditolaknya pengembalian dana Anda.<\/div>\n<div>Jika disetujui, pengembalian dana Anda akan diproses, dan kredit akan secara otomatis diterapkan ke metode pembayaran asli Anda dalam beberapa hari tertentu, tergantung pada bank atau perusahaan kartu kredit Anda.<\/div>\n<div>\u00a0<\/div>\n<h2>4. Pertukaran<\/h2>\n<div>Jika Anda ingin menukar barang dengan ukuran atau warna yang berbeda, silakan mulai pengembalian seperti diuraikan di atas dan buat pesanan baru untuk barang yang diinginkan.<\/div>\n<div>\u00a0<\/div>\n<h2>5. Biaya Pengiriman<\/h2>\n<div>Pelanggan bertanggung jawab atas biaya pengiriman pengembalian kecuali pengembalian disebabkan oleh barang yang rusak atau salah.<\/div>\n<div>Biaya pengiriman awal tidak dapat dikembalikan.<\/div>\n<div>\u00a0<\/div>\n<h2>6. Barang yang Tidak Dapat Dikembalikan<\/h2>\n<div>Barang tertentu tidak dapat dikembalikan, termasuk:<\/div>\n<ul>\n<li>Kartu hadiah<\/li>\n<li>Produk perangkat lunak yang dapat diunduh<\/li>\n<li>Barang yang ditandai sebagai obral akhir<\/li>\n<\/ul>\n<h2>7. Hubungi Kami<\/h2>\n<div>Jika Anda memiliki pertanyaan atau kekhawatiran mengenai Kebijakan Pengembalian Dana &amp; Pengembalian Barang kami, silakan hubungi kami di:<\/div>\n<div>\u00a0<\/div>\n<div><strong>Surel: <span style=\"color: #555555;\">hello@upedge.cn\u00a0<\/span><\/strong><\/div>\n<div><strong>Situs web: https:\/\/upedge.pro\/<\/strong><\/div>\n<div>\u00a0<\/div>\n<div>Terima kasih telah memilih Upedge.pro! Kami sangat menghargai kerja sama Anda dan berkomitmen untuk memastikan kepuasan Anda.<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19360","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Return Policy - upedge<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/upedge.pro\/id\/kebijakan-pengembalian-dana-dan-pengembalian-barang\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Return Policy - 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