{"id":19360,"date":"2025-09-02T08:24:01","date_gmt":"2025-09-02T08:24:01","guid":{"rendered":"https:\/\/upedge.pro\/?page_id=19360"},"modified":"2026-09-02T05:43:32","modified_gmt":"2026-09-02T05:43:32","slug":"politica-de-devoluciones-y-cambios","status":"publish","type":"page","link":"https:\/\/upedge.pro\/es\/refund-and-return-policy\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolso"},"content":{"rendered":"<div class=\"row\"  id=\"row-721351787\">\n\n\t<div id=\"col-773120285\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-546665626\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-546665626 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n<h1 style=\"text-align: center;\"><span style=\"font-size: 130%;\">Pol\u00edtica de devoluciones y reembolsos<\/span><\/h1>\n<div>En Upedge.pro, nos esforzamos por ofrecer a nuestros clientes productos de alta calidad y un servicio excepcional. Si usted no est\u00e1 completamente satisfecho con su compra, estamos aqu\u00ed para ayudar. Por favor, lea nuestra Pol\u00edtica de Reembolso y Devoluci\u00f3n cuidadosamente para entender sus derechos y opciones.<\/div>\n<div>\u00a0<\/div>\n<h2>1. Requisitos para las devoluciones<\/h2>\n<div>Puede devolver los art\u00edculos en un plazo de 30 d\u00edas a partir de su recepci\u00f3n si cumplen los siguientes criterios:<\/div>\n<div>\u00a0<\/div>\n<ul>\n<li>El art\u00edculo est\u00e1 sin usar, sin da\u00f1os y en su embalaje original.<\/li>\n<li>El art\u00edculo no es un producto personalizado.<\/li>\n<li>La solicitud de devoluci\u00f3n se inicia en un plazo de 30 d\u00edas a partir de la entrega.<\/li>\n<\/ul>\n<h2>2. Proceso de devoluci\u00f3n<\/h2>\n<div>Para iniciar una devoluci\u00f3n, siga estos pasos:<\/div>\n<ul>\n<li>P\u00f3ngase en contacto con nuestro equipo de atenci\u00f3n al cliente en support@upedge.pro para solicitar una autorizaci\u00f3n de devoluci\u00f3n.<\/li>\n<li>Indique su n\u00famero de pedido y los datos del art\u00edculo que desea devolver.<\/li>\n<li>Una vez autorizada su devoluci\u00f3n, le proporcionaremos instrucciones sobre c\u00f3mo devolver el art\u00edculo.<\/li>\n<\/ul>\n<h2>3. Devoluciones<\/h2>\n<div>Tras recibir e inspeccionar el art\u00edculo devuelto, le notificaremos la aprobaci\u00f3n o denegaci\u00f3n de su reembolso.<\/div>\n<div>Si se aprueba, se procesar\u00e1 el reembolso y se aplicar\u00e1 autom\u00e1ticamente un cr\u00e9dito a su m\u00e9todo de pago original en un plazo determinado de d\u00edas, dependiendo de su banco o de la entidad emisora de su tarjeta de cr\u00e9dito.<\/div>\n<div>\u00a0<\/div>\n<h2>4. Intercambios<\/h2>\n<div>Si desea cambiar un art\u00edculo por una talla o un color diferentes, inicie una devoluci\u00f3n como se indica m\u00e1s arriba y realice un nuevo pedido del art\u00edculo deseado.<\/div>\n<div>\u00a0<\/div>\n<h2>5. 5. Gastos de env\u00edo<\/h2>\n<div>Los gastos de env\u00edo de la devoluci\u00f3n corren a cargo del cliente, a menos que la devoluci\u00f3n se deba a un art\u00edculo defectuoso o incorrecto.<\/div>\n<div>Los gastos de env\u00edo originales no son reembolsables.<\/div>\n<div>\u00a0<\/div>\n<h2>6. Art\u00edculos no retornables<\/h2>\n<div>Algunos art\u00edculos no se pueden devolver:<\/div>\n<ul>\n<li>Tarjetas regalo<\/li>\n<li>Programas descargables<\/li>\n<li>Art\u00edculos marcados como venta final<\/li>\n<\/ul>\n<h2>7. Contacto<\/h2>\n<div>Si tiene alguna pregunta o duda sobre nuestra Pol\u00edtica de devoluciones y reembolsos, p\u00f3ngase en contacto con nosotros:<\/div>\n<div>\u00a0<\/div>\n<div><strong>Correo electr\u00f3nico: <span style=\"color: #555555;\">hello@upedge.cn\u00a0<\/span><\/strong><\/div>\n<div><strong>P\u00e1gina web: https:\/\/upedge.pro\/<\/strong><\/div>\n<div>\u00a0<\/div>\n<div>\u00a1Gracias por elegir Upedge.pro! Apreciamos su negocio y estamos comprometidos a garantizar su satisfacci\u00f3n.<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19360","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Return Policy - upedge<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/upedge.pro\/es\/politica-de-devoluciones-y-cambios\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Return Policy - 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